CVE-2026-32754

CRITICAL

9.3

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

CVE Details

CVSS v3.1 Score9.3

SeverityCRITICAL

CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

Attack VectorNETWORK

ComplexityLOW

Privileges RequiredNONE

User InteractionREQUIRED

Published3/19/2026

Last Modified3/23/2026

Sourcenvd

Honeypot Sightings0

Affected Products

freescout:freescout

Weaknesses (CWE)

CWE-79CWE-116

References

https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b(security-advisories@github.com)

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209(security-advisories@github.com)

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg(security-advisories@github.com)

IOC Correlations

No correlations recorded

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