TROYANOSYVIRUS
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CVE-2025-48475

HIGH
8.1

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.

CVE Details

CVSS v3.1 Score8.1
SeverityHIGH
CVSS VectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Attack VectorNETWORK
ComplexityLOW
Privileges RequiredLOW
User InteractionNONE
Published5/29/2025
Last Modified7/2/2025
Sourcenvd
Honeypot Sightings0

Affected Products

freescout:freescout

Weaknesses (CWE)

CWE-863

IOC Correlations

No correlations recorded

This product uses data from the NVD API but is not endorsed or certified by the NVD.