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CVE-2025-10658

MEDIUM

6.5

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

CVE Details

CVSS v3.1 Score6.5

SeverityMEDIUM

CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Attack VectorNETWORK

ComplexityLOW

Privileges RequiredNONE

User InteractionNONE

Published9/20/2025

Last Modified9/22/2025

Sourcenvd

Honeypot Sightings0

Weaknesses (CWE)

CWE-307

References

https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820(security@wordfence.com)

https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348(security@wordfence.com)

https://plugins.trac.wordpress.org/changeset/3364335/(security@wordfence.com)

https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve(security@wordfence.com)

IOC Correlations

No correlations recorded

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