CVE-2024-28988

CRITICAL

9.8

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

CVE Details

CVSS v3.1 Score9.8

SeverityCRITICAL

CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack VectorNETWORK

ComplexityLOW

Privileges RequiredNONE

User InteractionNONE

Published9/1/2025

Last Modified11/14/2025

Sourcenvd

Honeypot Sightings0

Affected Products

solarwinds:web_help_desk

Weaknesses (CWE)

CWE-502

References

https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3(psirt@solarwinds.com)

https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988(psirt@solarwinds.com)

IOC Correlations

No correlations recorded

This product uses data from the NVD API but is not endorsed or certified by the NVD.