CVE-2024-28986

CRITICALCISA KEV

9.8

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

CVE Details

CVSS v3.1 Score9.8

SeverityCRITICAL

CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack VectorNETWORK

ComplexityLOW

Privileges RequiredNONE

User InteractionNONE

Published8/13/2024

Last Modified10/27/2025

Sourcekev

Honeypot Sightings0

CISA KEV

VendorSolarWinds

ProductWeb Help Desk

Vulnerability NameSolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

KEV Date Added2024-08-15

Remediation Due Date2024-09-05

Ransomware UseUnknown

Affected Products

solarwinds:web_help_desk

Weaknesses (CWE)

CWE-502

References

https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1(psirt@solarwinds.com)

https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986(psirt@solarwinds.com)

https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986(134c704f-9b21-4f2e-91b3-4a467353bcc0)

IOC Correlations

No correlations recorded

This product uses data from the NVD API but is not endorsed or certified by the NVD.