CVE-2020-2500

CRITICAL

9.8

Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

CVE Details

CVSS v3.1 Score9.8

SeverityCRITICAL

CVSS VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack VectorNETWORK

ComplexityLOW

Privileges RequiredNONE

User InteractionNONE

Published7/1/2020

Last Modified11/21/2024

Sourcenvd

Honeypot Sightings0

Affected Products

qnap:helpdesk

Weaknesses (CWE)

CWE-284CWE-321CWE-798CWE-798

References

https://www.qnap.com/zh-tw/security-advisory/qsa-20-03(security@qnapsecurity.com.tw)

https://www.qnap.com/zh-tw/security-advisory/qsa-20-03(af854a3a-2127-422b-91ae-364da2661108)

IOC Correlations

No correlations recorded

This product uses data from the NVD API but is not endorsed or certified by the NVD.