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CVE-2026-27954

MEDIUM
6.5

Description

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

Details CVE

Score CVSS v3.16.5
SeveriteMEDIUM
Vecteur CVSSCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Vecteur d'attaqueNETWORK
ComplexiteLOW
Privileges requisLOW
Interaction utilisateurNONE
Publie2/26/2026
Derniere modification2/28/2026
Sourcenvd
Observations honeypot0

Produits affectes

livehelperchat:live_helper_chat

Faiblesses (CWE)

CWE-862

Correlations IOC

Aucune correlation enregistree

This product uses data from the NVD API but is not endorsed or certified by the NVD.